Hubport Interactive is an IT based company that enables a business to build an imperative subsistence in the online B2C (Business-to-Consumer) space. They empower their customers' websites to attain optimum function and revolutionizes business by creating online channels to effectively connect with existing clients and successfully tap new ones. Their accomplished E-Commerce Storefront encoders, Retail Shop Managers, and Online Marketing Consultants provide the technology backbone that launch prospering and profitable websites.(http://www.hubportinteractive.com/about-us.htm)
As the interviewee say, the company started only with eight people, which is composed of six(6) developers and two(2) designers. They don't really have an IS to keep track of their business' movement. They only use one(1) computer and basic softwares for their business. Records for the deadline is aided by pen and paper. From that very simple alliance they have evolve into something big that they even reached and surpassed the boundary of the Philippines. Now, they've been working with more or less one hundred and fifty(150) staffs. The speaker added that they started establishing and using IS for their growing business in the year late 2006, particularly on the month of November.
As he has discussed that the role of IS/IT in the business is, it is the core or the backbone of their business, in which these systems keep track of their customers, old and new, and their staffs. He define IT/IS very important, that is ranging from software, which is essential for website developing and it can identify errors and split them up much faster than usual, with manual; hardware on the other hand, acts as the server and it is necessary for the staffs to have at least one(1) computer each, these hardwares are connected to each other, which is technically called networking, particularly by WAN or wide-area network, they use WAN because the company is based from the main office, which is located at the United States of America or USA, through internet; peopleware as the speaker says, are the one who develops, secures and maintains hardware and software, thus software and hardware relies on the people ware. As he said, "Hardwares would just be there without peopleware". These three things work together to uphold the business thus, enabling them to reach the full functionality of their company so they can provide the very best solution they can give for their clients and customers.
Their best practices in IT/IS are discussed too. He said that the business keeps documentation, back up, security and recovery plan.
He has explained and stated situations for us to understand their best practices.
* Documentation
It is keeping track of everything, that is ranging from having a list of blocked sites in the company to logging in and logging out of the staffs. As an example, the System Manager blocked a certain site on the internet without knowing that some of the staffs are using the site. as expected the staff will come up to the manager and tell him the problem. With the list, the manager would be able to unblock the site immediately.
* Back up Internet Provider
This one speaks of their internet connection, since they are sub-company of an international company internet is essential to their business. Internet access keeps them in touch with their valued customers inside and outside the Philippines. Their internet connection or connections are provided by Bayan Telecommunication, Globe Telecommunication and PLDT or Philippine Long Distance Telephone Company. The ITofficer showed us their system, he showed us how they keep track of the internet he also explained that their system is connected into one internet connection at a time, this means that they will only use the back up connections when the connection their using in the mean time has loss its connection or as the term called server down. They would have to plug out the cable for the connection then plug it in on the active server.
* Security
This is to secure the system itself. As the speaker says, since they are connected to he internet access to viruses and suspicious files can't be resisted, thus exposing the system to harm. This problem can be healed with fire wall and an anti-virus software. They update their anti-virus software daily to protect their server.
Security can also mean security from hacker and other. Since it can't be resisted that some of their staffs will have to take some files or print out files from their computers for security reasons the Central Processing Unit or CPU of their staffs respective computers does not contain DVD or CD ROM or even USB ports. When they have to get data or print out data, staffs would have to go to the IS manager because the file they need can only be taken out or printed out from the server unit.
* Recovery plan
This particularly describes their disaster recovery plan when ever an emergency or a disaster comes. These disaster may vary from black out or in case of fire. The officer didn't told us the steps with regards for their disaster recovey plan but he had, showed us the office of the IS manager and point out the papers on the wall, which I can't barely read.
As from what I have heard from the interviewee, keeping track of data is necessary for the company. They find IS very essential to their business thus, it is considered as the backbone of the business, that means without IS or IT their business was long gone and it will never grow from eight people to more or less one hundred(150) fifty staffs. I find the back up of server the very best practice they did. Because I have concluded from their companies profile that they barely rely on the internet to connect with their important and valued customers. It is a good thing that they've come up with the idea to have three(3) internet connection provider. This practice keeps them updated from other branches of the business all over the world and it also enables them to keep the communication between consumers and their company. I got my hands up for their data security, they have foreseen the risk of having networked computers, which is described as sharing of data from one computer to another. Since they have concluded that risk, they have come up with the idea to take out USB (Universal Serial Bus) ports and DVD/CD-ROM on the system units of every running computer on their company. Through this, they can control the data that comes out on their company, through this the IS manager can monitor the flow of data that's coming in and coming out of the company.
That's all for the best practices of our chosen company, Hubport Interactive who have given us the chance to speak with their IT officer. Thank You...^_^
As the interviewee say, the company started only with eight people, which is composed of six(6) developers and two(2) designers. They don't really have an IS to keep track of their business' movement. They only use one(1) computer and basic softwares for their business. Records for the deadline is aided by pen and paper. From that very simple alliance they have evolve into something big that they even reached and surpassed the boundary of the Philippines. Now, they've been working with more or less one hundred and fifty(150) staffs. The speaker added that they started establishing and using IS for their growing business in the year late 2006, particularly on the month of November.
As he has discussed that the role of IS/IT in the business is, it is the core or the backbone of their business, in which these systems keep track of their customers, old and new, and their staffs. He define IT/IS very important, that is ranging from software, which is essential for website developing and it can identify errors and split them up much faster than usual, with manual; hardware on the other hand, acts as the server and it is necessary for the staffs to have at least one(1) computer each, these hardwares are connected to each other, which is technically called networking, particularly by WAN or wide-area network, they use WAN because the company is based from the main office, which is located at the United States of America or USA, through internet; peopleware as the speaker says, are the one who develops, secures and maintains hardware and software, thus software and hardware relies on the people ware. As he said, "Hardwares would just be there without peopleware". These three things work together to uphold the business thus, enabling them to reach the full functionality of their company so they can provide the very best solution they can give for their clients and customers.
Their best practices in IT/IS are discussed too. He said that the business keeps documentation, back up, security and recovery plan.
He has explained and stated situations for us to understand their best practices.
* Documentation
It is keeping track of everything, that is ranging from having a list of blocked sites in the company to logging in and logging out of the staffs. As an example, the System Manager blocked a certain site on the internet without knowing that some of the staffs are using the site. as expected the staff will come up to the manager and tell him the problem. With the list, the manager would be able to unblock the site immediately.
* Back up Internet Provider
This one speaks of their internet connection, since they are sub-company of an international company internet is essential to their business. Internet access keeps them in touch with their valued customers inside and outside the Philippines. Their internet connection or connections are provided by Bayan Telecommunication, Globe Telecommunication and PLDT or Philippine Long Distance Telephone Company. The ITofficer showed us their system, he showed us how they keep track of the internet he also explained that their system is connected into one internet connection at a time, this means that they will only use the back up connections when the connection their using in the mean time has loss its connection or as the term called server down. They would have to plug out the cable for the connection then plug it in on the active server.
* Security
This is to secure the system itself. As the speaker says, since they are connected to he internet access to viruses and suspicious files can't be resisted, thus exposing the system to harm. This problem can be healed with fire wall and an anti-virus software. They update their anti-virus software daily to protect their server.
Security can also mean security from hacker and other. Since it can't be resisted that some of their staffs will have to take some files or print out files from their computers for security reasons the Central Processing Unit or CPU of their staffs respective computers does not contain DVD or CD ROM or even USB ports. When they have to get data or print out data, staffs would have to go to the IS manager because the file they need can only be taken out or printed out from the server unit.
* Recovery plan
This particularly describes their disaster recovery plan when ever an emergency or a disaster comes. These disaster may vary from black out or in case of fire. The officer didn't told us the steps with regards for their disaster recovey plan but he had, showed us the office of the IS manager and point out the papers on the wall, which I can't barely read.
As from what I have heard from the interviewee, keeping track of data is necessary for the company. They find IS very essential to their business thus, it is considered as the backbone of the business, that means without IS or IT their business was long gone and it will never grow from eight people to more or less one hundred(150) fifty staffs. I find the back up of server the very best practice they did. Because I have concluded from their companies profile that they barely rely on the internet to connect with their important and valued customers. It is a good thing that they've come up with the idea to have three(3) internet connection provider. This practice keeps them updated from other branches of the business all over the world and it also enables them to keep the communication between consumers and their company. I got my hands up for their data security, they have foreseen the risk of having networked computers, which is described as sharing of data from one computer to another. Since they have concluded that risk, they have come up with the idea to take out USB (Universal Serial Bus) ports and DVD/CD-ROM on the system units of every running computer on their company. Through this, they can control the data that comes out on their company, through this the IS manager can monitor the flow of data that's coming in and coming out of the company.
That's all for the best practices of our chosen company, Hubport Interactive who have given us the chance to speak with their IT officer. Thank You...^_^
No comments:
Post a Comment